call us today

1300 224 644

Are all donations tax deductible?

All donations over $2 are tax-deductible

How are programs funded?

Our programs are funded through government funding, corporate sponsorships and generous donors.

How do I update my contact details, or my credit card/bank account details?

You can update your details by emailing or by calling us on (03) 8562 5100

How do I change my mail, email or phone preferences?

You can update your details by emailing or by calling us on (03) 8562 5100

How can I change the amount/date of my regular gifts?

You can update your details by emailing or by calling us on (03) 8562 5100

I have tried to donate online, but an error message keeps appearing, what do I do?

We will be happy to assist you. Please contact us on (03) 8562 5100 or email

I want to make a monthly donation but I want to pay by cheque. Can I do this?

If you don’t want to donate via credit card or PayPal, we have a range of alternative options. You can make monthly donations via cheque posted to our address at 583 Ferntree Gully Road, Glen Waverley, VIC 3150. Alternatively you can deposit your donation into our bank account (details below).

BSB:       063182

ACC:      1136 3557

Name: Child and Family Care Network Inc

If you wish to make a direct deposit, please contact us on (03) 8562 5100 or email

How do I unsubscribe from bestchance Child Family Care communications emails and/or mail outs?

You can unsubscribe from our communications (emails and/or mail outs) any time. Simply email or call us on (03) 8562 5100

How do I make a bequest?

You can leave a lasting legacy that will ensure that the programs of bestchance Child Family Care are able to continue serving the community. Bequeathing a donation or gift in your Will or trust distributions is a meaningful way to recognise the importance of caring for the community. When a bequest is made to bestchance, it ensures that your generosity will have a lasting effect as it helps enhance the lives of children and families.

For any queries please contact our Fundraising Team Leader by emailing or calling (03) 8562 5100

Can I donate clothes, food or other supplies to bestchance Child Family Care?

Of course, and we encourage you to do so! At the bestchance main offices, we have a storage space for all donations of clothes, toys and food, which are then given to children and families in need.