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1300 224 644

Are all donations tax deductible?

All donations over $2 are tax-deductible

How are programs funded?

Our programs are funded through government funding, corporate sponsorships and generous donors.

How do I update my contact details, or my credit card/bank account details?

You can update your details by emailing to or by calling us at (03) 8562 5100

How do I change my mail, email or phone preferences?

You can update your details by emailing to or by calling us at (03) 8562 5100

How can I change the amount/date of my regular gifts?

You can update your details by emailing to or by calling us at (03) 8562 5100

I have tried to donate online, but an error message keeps appearing, what do I do?

We will be happy to assist you. Please contact us at (03) 8562 5100 or by email

I want to make a monthly donation but I want to pay by cheque. Can I do this?

If you don’t want to donate via credit card or Paypal, we have a range of alternative options. You can make monthly donations via cheque posted to our address at 583 Ferntree Gully Road, Glen Waverley, VIC 3150. Alternatively you can deposit your donation into our bank account whose details are below:

BSB:       063182

ACC:      1136 3557

Name: Child and Family Care Network Inc

If you wish to make a direct deposit please contact us to provide details of your desired donation by calling (03) 8562 5100 or by email

How do I unsubscribe from bestchance Child Family Care communications emails and/or mailouts?

You can unsubscribe from our communications (emails and/or mailouts) any time by emailing or calling us at (03) 8562 5100

How do I make a bequest?

You can leave a lasting legacy that will ensure the programs of bestchance Child Family Care benefit from your generosity by bequeathing a donation or gift in your Will or trust distributions. It’s a very personal way to identify what is important to you, and allows you to give in a way that will continue to enhance future children and families’ lives.

For any queries please contact our Fundraising Team Leader by emailing or calling (03) 8562 5100

Can I donate clothes, food or other supplies to bestchance Child Family Care?

Of course, and we encourage you to do so! In our Portable Storage room we collect all the donations of clothes, toys and food for children and families in need.